BILLING

At Apex Ability, we understand that the NDIS funding process can be complex and we want to make it as easy as possible for our clients. That's why we work closely with our clients' NDIS support coordinators and plan/fund managers to organize billing in a way that is streamlined and stress-free for the participant.

When a client first engages with us, we work with their support coordinator or plan manager to identify their needs and goals, and to develop a support plan that outlines the services we will provide and the associated costs. Community Participation Support services can be accessed through a client's CORE funding, and can be billed under the "Capacity Building: Community Participation" funding cluster. Once the plan is approved by the NDIS, we will invoice the NDIS for the approved services on a regular basis, typically monthly. Our invoices are detailed and itemized, and clearly show the services provided, the date and time of the services, and the cost of the services.

We understand that clients may have questions about their funding and billing, so we make sure to have a dedicated billing and administrative team that is available to answer any questions and provide support. They will also ensure that clients are aware of the funding they have available and how it is being used. Our team will also work closely with the NDIS support coordinators and plan/fund managers to ensure that all necessary documentation is accurate, complete and up to date, so the client's funding can be processed in a timely manner.

We strive to make the billing process as simple and transparent as possible for our clients, so they can focus on achieving their goals.